Payment & Refunds
Clear payment terms for Bouncy Castle Hire Norwich and surrounding areas. We make paying simple. This page summarises accepted payment methods, wedding/event rules, and our refund and rescheduling policy. Read quickly to avoid last-minute issues. Delivery areas: Norwich, Norfolk, Suffolk. 🎉
Accepted Payment Methods
- Cash on Delivery 💷 — Simple and common. Pay when equipment arrives.
- Debit & Credit Cards 💳 — All major cards accepted. No additional charges apply.
- Bank Transfer 🏦 — If you prefer bank transfer, note this in the “extra information” section on your booking form. We will then provide account details. Ensure transfers are completed at least 72 hours before your hire date.
Why 72 hours? This timing prevents last-minute issues and ensures everything is in place for your event. It helps our team with final checks and arrangements. ⏰
Weddings and Events Payment Terms
- Deposit requirement — Typically none. Most hires do not require a deposit.
- Weddings & large events 💍 — Full payment required at least 1 week before the hire date.
- Reason — Weddings need extra planning and coordination. Early payment secures time, staff, and equipment.
Rodeo / Simulator / Wipe Out Payment Terms
- Deposit Requirements - A small deposit is required when booking these items.
- Full payment is required at least 1 week before the hire date.
- Reason - These items require additional time and staff to set up and operate them.
Refunds and Weather Policy
- Weather cancellations 🌧️ — If we cancel due to unsafe or unsuitable weather, we will issue a refund.
- Partial refunds — May apply depending on services already provided. Each case is assessed fairly and promptly.
Rescheduling Rules
- Reschedule window 🔁 — You can reschedule up to 6 months from the initial booking date.
- How it works — Notify us in advance through your booking form details. We’ll accommodate where possible.
- No penalty — Rescheduling within the 6-month window is handled without additional charge, subject to availability.
Delivery Areas and Service Notes
We operate across Norwich, Norfolk, and Suffolk. For Bouncy Castle Hire Norwich bookings, plan payments to meet the timelines above. This ensures smooth delivery, setup, and removal on the day. 🚚
Important Reminders
- Complete bank transfers and PayPal payments at least 72 hours before hire.
- Full payment for weddings and major events due 1 week before the event.
- Reschedule within 6 months if plans change.
- Weather-related cancellations are refundable.
These payment and refund terms are designed to make your event planning straightforward and stress-free. For Bouncy Castle Hire Norwich and wider Bouncy Castle Hire Norfolk services, following these rules keeps everything on track. 🎈
Bouncy castle and inflatable hire in Norfolk is fast and simple with us! For a company that you can rely on, choose Norfolk Inflatables. We're committed to party excellence!
To book please contact us using our contact form today!! or Call us on: 07906131039
Email: bookings@norfolk-inflatables.co.uk